Privacy Policy

Effective date: June 18, 2026

This Privacy Policy explains how American Imaginations ("we", "us", or "our"), operating the website americanimaginations.com, collects, uses, and protects information about you when you use our website or services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website:

• Account & Order Information: Name, email address, shipping/billing address, phone number, and payment details when you place an order or create a dealer account.
• Communications: Messages you send us via our contact form, email, or live chat.
• Newsletter Subscriptions: Email address and preferences when you subscribe to our newsletter.
• Automatically Collected: IP address, browser type, operating system, pages visited, referring URLs, and general geographic location (country/region) via server logs and cookies.

2. How We Use Your Information

• Process and fulfill your orders, including shipping notifications and invoices.
• Respond to your inquiries and provide customer support.
• Send transactional emails (order confirmations, tracking updates).
• Improve our website, products, and services.
• Comply with legal obligations and enforce our policies.
• Detect and prevent fraud, spam, and security threats.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website. These include:

• Essential cookies: Session management, shopping cart state, and security (cannot be disabled without affecting core functionality).
• Preference cookies: Remembering your filter choices and browsing preferences.
• Analytics cookies: We use Google Analytics 4 to understand how visitors interact with our website. Google Analytics collects anonymized usage data. You can opt out via the Google Analytics Opt-out Browser Add-on.

Most browsers allow you to control cookies through their settings. Disabling essential cookies may limit website functionality.

4. Sharing Your Information

We do not sell your personal information. We share it only with:

• Payment processors: To securely process your transactions (they handle payment data under their own PCI-compliant privacy policies).
• Shipping carriers: To deliver your orders (name, address, and contact details are shared as needed).
• Cloud infrastructure: We use Amazon Web Services (AWS) for hosting, file storage, and email delivery. Data is stored on servers in North America.
• Legal requirements: When required by law, court order, or to protect our rights and the safety of others.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations (including tax and accounting requirements), resolve disputes, and enforce our agreements. Order records are typically retained for a minimum of seven (7) years.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information (subject to legal retention requirements).
• Withdraw consent for marketing communications (unsubscribe from newsletters).
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the details in Section 10 below.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

8. Security

We implement industry-standard technical and organizational measures to protect your personal information, including encrypted connections (HTTPS/TLS), secure database access, and strict access controls. No method of transmission over the internet is 100% secure; however, we continuously work to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by a revised effective date at the top of this page. Your continued use of our website after any update constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, please reach us via our Contact Us page, through the live chat on our website, or by email:

Email: service@americanimaginations.com